Configuration

Queue Settings

Each queue has a settings JSONB column for per-queue configuration. Currently available settings:

Key	Type	Default	Description
defaultLanguage	"fi" | "en"	"fi"	Default language for the customer PWA
allowLanguageSwitch	boolean	true	Show FI/EN toggle on the customer PWA

Queue Policies

Each queue has per-queue policy settings that control customer actions and queue behavior:

Setting	Type	Default	Description
chatEnabled	boolean	false	Allow customers to chat with staff
jumpEnabled	boolean	false	Enable smart queue jump offers
maxJumpsPerDay	number	3	Maximum jump offers per customer per day
awayTimeoutMin	number	30	Maximum away mode duration (minutes)
lateGracePeriodMin	number	15	Grace period for late customers (minutes)
maxWaitMin	number	60	Maximum expected wait time

Policies are configured in the queue detail view under Policy Settings and enforced server-side by the queue engine.

Organization Settings

Organization-level settings are managed in Settings in the admin sidebar.

Dashboard Theme

The dashboard supports light and dark modes, switchable from the sidebar. The preference is stored per-user in localStorage.

Language

The admin dashboard supports Finnish and English. Switch languages using the globe icon in the sidebar. Translations use the useLanguage() context hook with t(fi, en) helper function.